Last updated: 16 September 2026
Spottedfern Creations operates this online store and website. Shopify provides the ecommerce platform used to deliver the store. This Privacy Policy explains the types of personal information that may be collected when you visit the site, make a purchase, submit an enquiry or commission request, or otherwise communicate with us.
Information we may collect
Depending on how you use the store, we may collect information such as your name, email address, phone number, billing and delivery address, order and transaction details, commission enquiry information, communications with us, and technical information about how your device and browser interact with the website.
Payment information is handled through Shopify and the payment providers made available at checkout. Spottedfern Creations does not need to receive your full payment-card details in order to process an ordinary Shopify checkout.
How information is used
Personal information may be used to process and fulfil orders, arrange delivery, respond to enquiries, manage commissions, provide customer service, prevent fraud and misuse, maintain and improve the store, meet record-keeping and legal obligations, and send marketing communications where you have consented or where otherwise permitted by law.
Who information may be shared with
Information may be provided to service providers where reasonably necessary to operate the store, including Shopify, payment processors, delivery providers, hosting and technology providers, and professional advisers. Information may also be disclosed where required or authorised by law.
Shopify and overseas processing
Because the store is powered by Shopify and may use other international service providers, personal information can be processed or stored outside Australia. Those providers handle information in accordance with their own legal obligations and privacy terms.
Cookies and similar technologies
Shopify and services used by the store may use cookies or similar technologies to provide site functionality, remember preferences, understand site usage, improve security and, where enabled, support marketing or advertising.
Retention and security
We keep personal information for as long as reasonably required for the purposes for which it was collected, including customer service, order records, dispute resolution and legal or accounting requirements. Reasonable steps are taken to protect information, but no internet transmission or storage system can be guaranteed to be completely secure.
Access, correction and privacy enquiries
You may contact us to ask about personal information we hold about you, request correction of inaccurate information, or raise a privacy concern. Additional rights may apply depending on your location and applicable law.
For privacy enquiries, contact: tayla1411@hotmail.com.
Shopify privacy information
Shopify also processes information in connection with your use of Shopify-powered stores. Information about Shopify's privacy practices and available privacy requests can be found through Shopify's privacy resources.
Changes to this policy
We may update this policy to reflect changes to the store, our practices, technology or applicable requirements. The current version will be published on this website with an updated date.